Frequently Asked Questions

Everything you need to know about shopping at animate USA.

What is the standard shipping time for orders within the USA?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their fashion items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Do you offer international shipping?

Currently, animate USA Online Shop ships exclusively within the United States. We are looking into expanding our shipping zones in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.